Enhance Customer Service
Customer engagement tools equip distributors to combat disruption
Having the right information at the right time strengthens customer relationships, incites loyalty, and allows your team to provide superior service over competitors.
Inform puts detailed contact information at your fingertips, enabling teams to easily act on sales opportunities.
Wholesale distributors leverage Inform's individual and group calendars for visibility across operations. The calendar screen displays robust group views and shared details for insight into your team's events and customer next steps.
Wholesale distributors use Inform's multi-dimensional rankings to strategically price customers, reassign selling resources and guide unified marketing efforts. Monitor your business to carry out bench marking and performance based management actions when needed. Inform helps distributors measure customer value with 6 optional snapshots that matter most to your business including:
Inform CRM helps wholesale distributors identify growth opportunities and resolve business issues with live reporting.
Inform ERP offers the ability to send HTML formatted emails in bulk. Gain valuable insight into the performance of your email campaigns with advanced analytics.